Here at the Department of Recreation & Wellness, the Membership program area is your first connection in supporting your well-being. As the Membership team, we aim to serve your needs as a member or guest through efficient and effective communication. We strive to ensure you feel knowledgeable, supported, and validated in every interaction. From registering you for a course to renewing your membership, we look to how all your needs can be met in the present moment and continue to be met in the future. It is our goal to provide nothing less than excellent customer service each time you visit our office and continue to build a strong community of individuals here at UNC Greensboro.
Frequently Asked Questions (FAQs)
Where do I go?
The Recreation & Wellness Administrative Suite, located in room 212 of the Kaplan Center
What are the hours?
8:00am to 5:00pm, Monday through Friday.
How can I contact the Membership staff?
Phone number: 336.334.5924 Email: firstname.lastname@example.org
What do I need to purchase a membership?
A valid government issued ID card (license or passport) with proof of age.
How can I pay for my membership?
Semester and annual memberships must be paid up front each year, by cash, check or credit card. *Faculty/Staff can pay for their membership through payroll deduction only.
How will I access the Kaplan Center?*
- Student- UNCG Spartan Card
- Faculty/Staff/Retiree- UNCG University ID
- Additional/Affiliate members- Kaplan Center ID card
*Must be presented EVERY time to gain access!
What does my membership include?
Access to all weight and cardio equipment, group fitness classes, equipment checkout, climbing wall, and pool.
What is NOT included in my membership?
Towel service, locker rental, personal training sessions, and pro shop items.
Can I receive a refund for my membership?
Membership fees are non-refundable unless membership is cancelled within three business days of initial purchase. Membership fees are non-transferable to other membership periods and to other persons.
Will membership rates change?
All membership rates are subject to change at the beginning of each academic year.