Policies

Pool Closed:

Due to unforseen circumstances, both pools are currently closed for the remainder of the day. We anticipate the pools reopening Friday, September 22nd at 6:30am. Thank you for your cooperation.

Group Exercise Cancellations:

Please note the following Group Exercie Classes have been cancelled: 9/21 – Barre (7:00pm) & Bootcamp (8:10pm) | 9/22 – ALL CLASSES CANCELLED EXCEPT Mobility WOD and Spin45

Recreation & Wellness Policies Information

This page serves as a single resource for information related to policies, procedures, regulations for all Recreation & Wellness programs and services. If you are unable to find the information you are looking for, please feel free to contact us at recwell@uncg.edu or call us at 336-334-5924.

Please use the links below to navigate to the program area you are seeking policy information for.

Aquatics


Natatorium Policies

  • No running on the pool deck.
  • No horseplay, hanging on lane lines, or dunking on the water basketball hoop.
  • No personal toys or balls may be used in the pool.
  • Appropriate attire must be worn at all times.
  • Food is not allowed on the pool deck. It is only permitted in the wet classroom and the sun deck. Drinks need to have a secure top if they are on the pool deck. Dispose of gum before entering the pool.
  • Do not urinate, defecate, spit or blow nose in the pool.
  • Sneakers and street shoes are not allowed on the pool deck. Please wear appropriate footwear on deck (sandals, chacos, open-toed shoes, etc.).
  • Children should not be left unattended in the Natatorium area.
  • All flotation devices must be US Coast Guard approved.
  • Personal belongings should be stored in daily lockers located in the men’s, women’s and unisex locker rooms.
  • Please refrain from taking videos in pool area unless previously approved by the department.
  • Conversations with lifeguards on stand should be kept to a minimum. Any questions or concerns should be brought to the attention of the lifeguards not on stand.
  • Refrain from wearing bathing suits throughout the facility.
  • The pool may be closed for maintenance, health conditions or other reasons at any point.

Sauna Guidelines

  • Be courteous and respectful of others.
  • Swim suits, gym shorts, or towel must be worn. No excessive clothing may be worn in saunas (hoodies, sweat pants, etc.). No shoes, other than flip flops are to be worn in the sauna.
  • It is advisable to sit on a towel for your health and safety and the safety of others.
  • Individuals with medical conditions should consult a physician before using sauna.
  • Users must be at least 17 years old.
  • Do not pour more than one scoop of water from the wooden dipper on the rocks.
  • Do not pour water on benches, ceilings, or walls.
  • To prevent dehydration, drink plenty of fluids before entering and after leaving the sauna.
  • If you feel dizzy, develop a problem breathing, or experience general ill health, leave the sauna immediately and contact the Recreation & Wellness staff.
  • Metal items, jewelry and other objects are not recommended for use in the sauna.
  • Do not exceed 30 minutes in the sauna.
  • CAUTION: Because of high temperatures and humidity, the sauna can be dangerous to your health. It is recommended that all persons consult a physician before using these rooms. The following individuals should not use the sauna: those with heart disease, diabetes, high or low blood pressure, circulatory or respiratory problems, seizures, epilepsy, pregnant women, and those who are using prescribed or illegal drugs or are under the influence of alcohol.
  • Recreation & Wellness does not promote the use of saunas for weight loss.

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Club Sports


Concussions

When a club member or visiting club participant reports a suspected concussion, is exhibiting signs of a concussion or has communicated to the staff they have been diagnosed with a concussion and have not been medically cleared to return to activity, the staff will disallow that individual’s participation immediately. 

Common signs and symptoms of a concussion include, but are not limited to:

  • Common Headache
  • Nausea and/or vomiting
  • Dizziness
  • Blurred or double vision
  • Balance problems
  • Sensitivity to light or noise
  • Feeling sluggish/slowed down
  • Not feel right
  • Nervous or anxious
  • Difficulty concentrating
  • Difficulty remembering
  • Concentration or memory problems
  • Confusion
  • Drowsiness
  • Sleeping difficulty
  • More emotional/Irritability
  • Personality change
  • Fatigue/low energy
  • Feeling in a fog
  • Sadness

Participants who are suspected of having sustained a concussion will be required to receive medical clearance before they may return to participation in any Competitive Sports program or activity.

Return to Play Protocol:

All of the following steps must be completed in order for an individual suspected of sustaining a concussion to be allowed to participate in a Competitive Sports program or activity:

  1. Contact UNCG Student Health Services to set up a concussion evaluation
  2. Following the initial visit, complete the return to play progression, as outlined by SHS

(If a student Is evaluated at a medical facility off-campus, the student is still required to contact SHS to initiate the return to play protocol following a concussion diagnosis)

Once an individual receives medical clearance to return to class and return to play, SHS will provide documentation to the Department of Recreation & Wellness stating the individual is cleared to return to activities. An individual will not be allowed to return to play without the medical clearance form on file.

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Facilities


Patron Policies

Facility use policies have been developed to provide a safe environment for the UNCG community and their guests to recreate. Recreation & Wellness staff are available to answer questions, provide assistance, and to ensure that policies and procedures are applied in a manner that provides for a safe physical and emotional environment for all Kaplan Center participants. We ask all participants to comply with our policies and to remember that Kaplan Center Staff have the final say in rule interpretation and enforcement.

For a complete listing of policies, please download here.

Kaplan Center

Memberships – Students currently enrolled in classes have access to the Leonard J. Kaplan Center for Wellness. UNC Greensboro Faculty/staff, alumni, and spouses/life mates of members may purchase a membership in the administrative offices on the main level.

ID Policy – Patrons must have a current membership to the recreation facilities and must present their current valid UNCG ID or Leonard J. Kaplan Center for Wellness membership card to the staff upon entering the facility. Under no circumstances will anyone be allowed entry without identification. UNC Greensboro students/members whom forgot their UNCG ID or Leonard J. Kaplan Center for Wellness membership card may utilize a government issued photo ID once per semester as a courtesy.

Guests – Guest must be sponsored by a Recreation & Wellness member to use facilities. In order to purchase a guest pass, the guest must present a picture ID with proof of age (must be 18), be with the member at all times, and complete an Assumption of Risk form. The Recreation & Wellness member is responsible for the guest at all times. Recreation & Wellness members can sponsor up to 2 guests per day. The cost for a guest pass is $6.00 a guest.

Minors – Children under 18 are only allowed to use the Kaplan Center on Friday evenings after 5 p.m. and Saturday and Sundays during the school year. During breaks (i.e. Holiday Break and Summer Break), children under 18 are allowed to use the Kaplan Center anytime. Minors must be accompanied and directly supervised at all times by an adult. An Assumption of Risk form must be signed by the child’s parent or legal guardian. Children under 16 are not allowed to use the Weight Room or fitness equipment at any time.

Confiscated ID – Patrons may gain access with their valid UNCG ID or Leonard J. Kaplan Center for Wellness membership card. Those who attempt to enter the facility with another individual’s ID will have the card confiscated. The owner of the confiscated ID must meet with the Assistant Director during business hours to obtain the ID. Violators may lose privileges to the Leonard J. Kaplan Center for Wellness and other Recreation & Wellness facilities and programs.

Proper Attire – All patrons must be wearing a shirt and non-marking athletic shoes. Shoes must be worn at all times except in the locker room area, Mat Room, and Fitness Studios (except Cycle Studio). With the exception of the Pool, patrons must wear a shirt at all times inside the facility (a shirt that covers a participant’s front, but may be sleeveless). Nipples, Buttocks, and/or Torso cannot be exposed or be able to be easily exposed through regular physical activity. Any procedures/methods that create a restriction of body needs are also prohibited (Elevation Training Mask). Staff has the authority to make judgment calls for any gray areas.

Food and Drinks – Food and closed/sealed container drinks are allowed in the facility. However, no glass containers are allowed. Food/Drink policy will vary between various activity areas. Staff has the authority to make judgment calls for any gray areas.

Rollerblades, Bikes, Skateboards, Scooters – Use of rollerblades, skateboards, bicycles, or scooters are not allowed in the Leonard J. Kaplan Center for Wellness. Bicycles may not be left inside the Leonard J. Kaplan Center for Wellness for any amount of time. Bicycles and skateboards can be locked outside the facility.

Pets – With the exception of service dogs assisting a person with disability, no pets are allowed in the facility. Proper identification may be required.

Equipment – Equipment may be checked out at the Welcome Desk with a valid UNCG ID or Leonard J. Kaplan Center for Wellness membership card. Patrons returning broken equipment will be charged for the replacement of the equipment. Patrons are responsible for all equipment checked out. Hanging on the rims or backboards is strictly prohibited.

Tobacco Products and Alcohol – No tobacco products or alcohol of any kind are allowed in the facility, including vapor devices. Patrons under the influence of alcohol or any drug will be asked to leave the facility immediately.

Weapons & Firearms – No weapons or firearms of any kind are allowed in the Leonard J. Kaplan Center for Wellness. Patrons possessing any weapon or firearm will be denied access into facility, or asked to leave the premises immediately.

Athletic Footwear – Non-marking court/athletic shoes must be worn in all activity areas. Close-toed shoes must be worn in the Weight Room. Any patron wearing shoes that mark the court will be asked to change shoes before he/she may continue the activity. Patrons may not participate in socks or bare foot with the exception of specialized fitness classes or activities within the Mat Room.

Locker Rooms & Lockers – Lockers in the locker rooms are available for semester rental through Leonard J. Kaplan Center for Wellness Administrative Office and can be used for the day. If day use lockers are not emptied by closing time, all contents will be emptied and stored in the Lost and Found behind the Welcome Desk. Lockers are available throughout the facility as well as the locker room for day use. If a patron’s locker is not opening in the locker rooms, please ask aquatic staff and/or push information (black) button located in the middle of locker room.

Vandalism – Any patron vandalizing recreation facilities in any manner (kicking, hitting, writing, etc.) will be removed immediately. Patrons may also be held financially responsible for any damage.

Abusive Behavior – Patrons exhibiting abusive behavior, either verbally or physically, toward a fellow patron or a recreation employee will be asked to leave the facility immediately. Patrons may also be suspended from using recreation facilities for his/her abusive behavior. If patrons refuse to leave the facilities upon the request of a recreation employee, Campus Police will be called to remove the patron.

Comment Forms – Patrons wishing to voice a concern or praise a program, service, or employee are encouraged to complete a suggestion form. These forms are located at the entrance counter at the Leonard J. Kaplan Center for Wellness. These forms are collected regularly, and answered by the Associate Director of Recreation & Wellness.

Hanging on Rim – Hanging on basketball rims or backboards is strictly prohibited.

Backpacks / Gear Bags – All personal belongings, backpacks or gym bags are encouraged to be stored in a cubbie/locker. Unclaimed bags and personal belongings found in activity areas will be turned in at the Welcome Desk, where patrons can claim within 1 month.

Reservations – Recreation & Wellness programming takes precedence over informal recreation.

Weight Room and Fitness Area Policies

Age – Participants must be 18 years of age or older to work out in the weight and fitness areas.

Chalk – Chalk is not allowed in the Weight and Fitness areas.

Olympic Lifts – Olympic style pulling or pressing movements including cleans, snatches, and jerks are not allowed in the Weight and Fitness areas.

Power Rack – All exercises using the barbells must stay in the designated Power Rack and/or Bench in the appropriate lifting position.

Dumbbells and Weight Stacks – Dumbbells and weight stacks should not be dropped or dumped. It is encouraged to return equipment to designated storage spaces after use. Dumbbells, barbells, or weight stacks from the Weight and Fitness Areas should not be utilized on the cardio equipment or Track.

Collars – Collars are required at all times. Please use a spotter when necessary.

Fitness Equipment – Patrons should not stand on benches or equipment frames, or place barbells/weight plates/dumbbells on walls or benches. Equipment is to be used as intended by the manufacturer. Only UNCG Department of Recreation & Wellness fitness equipment can be utilized in the facility.

Weight Room Etiquette – Avoid loitering on equipment and allow others to “work in” when performing multiple sets. Wipe off equipment immediately after use. Towels and water bottles with a soap solution are provided at various exercise machines.

Personal Belongings – No draw string bags, backpacks, duffel bags, and other personal belongings are allowed in the Weight and Fitness Areas. These belongings should be placed in cubbies/lockers.

Personal Training – Unauthorized personal training is strictly forbidden. Anyone caught personal training another individual will be asked to leave the facility immediately and may forfeit their Leonard J. Kaplan Center for Wellness access.

Exercise Safety – Exercises that prohibit the safety of those performing the exercises and other patrons (contraindicated exercises, untraditional exercises, and occupy excessive space) are not allowed. Collars are required at all times. Please use a spotter when necessary. Fitness Assistants are available as a spotter. Safety rails are recommended for certain exercises in the Power Rack. Wipe off equipment immediately after use. Towels and spray bottles are provided at various exercise machines.

Attachments – Patrons must use an attachment on the cable machines.

Music – No external music players. Patrons are encouraged to keep personal music volume at a minimum through the use of headphones.

The Box Guidelines

Age – Participants must be 18 years of age or older to work out in the Box.

Proper Attire – All patrons must be wearing a shirt and non-marking athletic shoes. Patrons must wear a shirt at all times inside the facility (a shirt that covers a participant’s full front, but may be sleeveless). Nipples, Buttocks, and/or Torso cannot be exposed or be able to be easily exposed through regular physical activity. Staff has the authority to make judgment calls for any gray areas. Jeans and pants with buttons or zippers, sandals, bare-feet, and open-toed shoes are not allowed in the Weight and Fitness Areas, in the Box, or using fitness equipment.

Chalk – Chalk is allowed only in the Box. Patrons interested in using chalk will need to bring their own in a closed container.

Olympic Lifts – Olympic style pulling or pressing movements including cleans, snatches, and jerks are allowed in the Box.

Dumbbells and Weighted Equipment – It is encouraged to return equipment to designated storage spaces after use. Dumbbells or Weight Stacks from the Box should not be utilized on the 2nd Level Weight and Fitness Area, Track, and 3rd Level Weight and Fitness Area.

Fitness Equipment – All equipment must stay in the Box. Equipment is to be used as intended by the manufacturer. Only UNCG Department of Recreation & Wellness fitness equipment can be utilized in the facility.

Personal Belongings – No draw string bags, backpacks, duffel bags, and other personal belongings are allowed in the Box, if so they should be placed in cubbies/lockers.

Personal Training – Unauthorized personal training is strictly forbidden. Anyone personal training another individual will be asked to leave the facility immediately and may forfeit their Leonard J. Kaplan Center for Wellness access.

Exercise Safety – Exercises that prohibit the safety of those performing the exercises and other patrons (contraindicated exercises, untraditional exercises, and occupy excessive space) are not allowed. Collars are required at all times. Please use a spotter when necessary. Fitness Assistants are available as a spotter. Safety rails are recommended for certain exercises in racks. Wipe off equipment immediately after use. Towels and spray bottles are provided at various exercise machines.

Drinks – Drinks are required to be in a closed/sealed container. Glass bottles are not allowed.

Music – No external music players. Patrons are encouraged to keep personal music volume at a minimum through the use of headphones.

Reservations and Event Management Policies

Reservations can be made by visiting our on-line reservations page.

SPACE USAGE PRIORITY:

Thank you for your interest in reserving our space. The Department of Recreation & Wellness has the following priority usage for our spaces. Our first priority goes to the programming of our department needs (intramural leagues, fitness classes, etc.) as well as to support academic/class usage. Second priority goes to other UNCG departments and student organizations. Third priority is given to external group (not affiliated with UNCG) reservations.

TIMELINE:

  • All reservations must follow this timeline.
Number of Days Prior to Event Tasks to be Completed No Later than this Date
30 Event must be submitted through EMS
21 Requester must have a meeting with the Special Event Coordinator
14 The event agreement must be completed and returned
7 All event charges and fees must be paid

CANCELLATIONS:

FACILITY GUIDELINES:

We love our facility and hope you do too. In order to keep everyone safe and the facility in tip top shape, we ask that you adhere to the following guidelines during your reservation.

  • Please enjoy viewing the facility however your reservation only allows you to participate in the space you reserved. Children must be actively supervised at all times and are not allowed to be on any equipment outside of your reserved area.
  • All decoration and signage needs should be preapproved. Prohibited items include: tape, glitter/confetti, and balloons.
  • Concession stand needs or any outside sales must be preapproved (i.e. concession stands, t-shirt sales, other vendors).
  • Food should be kept in the lobby unless preapproved (i.e. catering). Drinks are welcome in the activity areas but should be in a closed container.
  • Recreation & Wellness staff are not responsible for any of your items during your event.
  • Please have all participants for your event check in at the front desk as they enter.
  • Please clean up after your event.
  • Please be aware that our staff will be there at the time of your event. If you need more time to setup for your event, we would be happy to change the time but please do not begin setting up until our staff is present.
  • The Recreation & Wellness staff has the final say if field conditions are unsuitable due to inclement weather. If you need a rain location or date please discuss this at your planning meeting with the Special Event Coordinator.

The Department of Recreation & Wellness is not responsible for any parking tickets or fines incurred by participants.

ADDITIONAL GUIDELINES FOR UNAFFILIATED GROUPS:

  • Comprehensive Liability Insurance
    • All unaffiliated groups using University facilities shall provide a certificate of insurance, written by a company licensed to do business in the State of North Carolina, listing the University as an additional insured. This would include all Group C events (external events), and unaffiliated co-sponsoring organizations in Group B events (events with UNCG and external participants).
    • Coverage will not be less than:
      • Bodily injury $1,000,000 per occurrence; $3,000,000 aggregate.
      • $100,000 property damage per occurrence.
    • The University reserves the right to require the requesting party to provide additional insurance based on the specific nature of the event. Property Damage coverage of $100,000 may be waived for very low risk activities if approved by the University’s Office of Enterprise Risk Management, in consultation with the University’s Counsel.
    • Group C proof of insurance will be handled through the designated Event Manager or through the Division of Continual Learning. Where there is not an Event Manager for a Group B event, the UNCG sponsoring department must see that unaffiliated cosponsoring organizations send proof of insurance to the Recreation and Wellness administrative office. Failure to do so could result in cancellation of the event.
  • Indemnification
    • The requestor must agree to indemnify and hold the University of North Carolina at Greensboro and the State of North Carolina free and harmless from all liability, loss, damage, costs and all other claims for expenses asserted against the university which may arise from injuries to persons or property occasioned by attendance at or participation in this event except for those damages resulting from negligence on the part of an agent of the university and covered under the North Carolina Tort Claims Act.
  • Curtailment
    • If the university should be unable to carry out this contract by reasons of accident, strike, labor dispute, sickness or death of key personnel, or in the event the agreed upon premises are destroyed or rendered untenable by fire, storm, or others casualty, the university shall not be liable under this agreement. The Client shall be obligated to pay the fees stipulated herein only for those services, activities, and events which shall have occurred prior to said casualty or circumstance
  • Compliance with University Policies.
    • The Client agrees to abide by and to insure that its members and participants comply with all applicable university policies and rules, including but not limited to all nondiscrimination, sexual harassment and alcoholic beverage policies.
    • The Client shall provide adequate and appropriate supervision of all persons associated with this event during their stay at UNCG including unscheduled periods of time.
    • If, in the discretion of UNCG, security is required for any event, such security will be provided through UNCG’s Department of Public Safety and Police, at the Client’s expense.
  • Use of University Name, Logo, Trademark and WordMark
    • The Client may not use the name of the University of North Carolina at Greensboro in any way which implies sponsorship of an event unless granted written approval by the Director of UNC-Greensboro Campus Recreation. Copy for all proposed advertising shall be provided by the Client to Campus Recreation administration for approval.
  • Applicable Law
    • This agreement shall be governed by the construed in accordance with the laws of the State of North Carolina. By execution of this agreement, Client hereby subjects itself to the jurisdiction of and consents to be sued by UNCG in any appropriate court of the State of North Carolina or in the United States District Court for the Middle District of North Carolina. Client agrees that the filing in any such court of a true copy of this agreement shall be evidence of such consent, and that any summons, complaint, or other documents required by UNCG to commence any lawsuit may be served up Client in the same manner as notices are given under this agreement.

EVENT POLICIES:

  • All decorations must be approved in advance, and preferably at the time of the reservation. The use of any combustible materials, including (among others) crepe paper, streamers, banners, leaves, trees, moss, hay, straw, etc., is prohibited. Decorations may not be attached in any manner to curtains, drapes, and furnishings, plaster walls, doors or windows. Glitter or confetti may not be utilized in decorating. Items may not be stapled, nailed, tacked or glued. Only drafting or painters tape or other non-destructive sticking materials may be used. Candles and open-flame devices may not be used for decorations. Live or cut greenery for decorating purposes is prohibited. In cases where decorations must be located in high places and a lift must be used to accomplish this; the Reservationist will contact Physical Plant for proper installation and removal. A charge will be associated with this process.
  • Permission to serve beer and / or unfortified wine on a per-event basis requires and alcohol permission form. Please see the University policy for more details and instructions for completing this process. See Policies and Procedures for the Use of Alcoholic Beverages on Campus (II:C:001), available in the UNCG Policy Manual.
  • The Leonard J. Kaplan Center is not responsible for any losses or injuries suffered by any person as a result of a room reservation and / or activities sponsored by the reserving organization. These incidents should be reported to the staff of the Welcome Desk, located on the main level.
  • All Department of Recreation & Wellness facilities are smoke-free areas. Any use of fire producing articles, i.e., candles, incense, matches, etc. is prohibited.
  • Use of firearms, illegal drugs and illegal gambling devices are not permitted at any time within our facilities.
  • It is expected that outstanding balances will be settled in a timely manner. Balances that are delinquent may result in a cancellation of current reservations and a loss of reserving privileges for future reservations.
  • Violations of the Kaplan Center policies may result in the loss of privileges, or charges or both, whichever is appropriate.

Recreation Field

ID Policy – All users must have a current UNC Greensboro ID or Student Recreation Center card.

Alcohol & Tobacco Products – No alcohol or tobacco products of any kind are allowed on the field. Anyone suspected to be under the influence of alcohol will be asked to leave the field immediately.

Glass Containers – Glass containers are not allowed.

Pets – Pets must be on a leash no longer than 10 feet at all times. Pet owners must remove all pet waste.

Bikes – Bikes are not allowed on the field. Participants must lock bikes in the proper areas outside of the field.

Golf – Practicing any type of golf shot is prohibited on the field.

Outdoor Courts & Irwin Belk Recreation Track

Vehicles – Motorized vehicles are prohibited.

Bikes – Bicycles, rollerblades, and skateboards are prohibited on the courts.

ID Policy – UNC Greensboro ID required for use.

Guests – Guests must be sponsored by a Kaplan Center member to use facilities. In order to purchase a guest pass, the guest must present a picture ID with proof of age (must be 18), be with the member, and complete an Assumption of Risk form. Guest passes must be purchased at the Student Recreation Center. The Kaplan Center member is responsible for and must accompany the guest at all times.

Etiquette – Users should remain on right side of track except when passing.

Waste – Don’t litter – Please pick up your trash.

Glass Containers – Glass bottles are prohibited.

Alcohol & Tobacco Products – Consumption of alcoholic beverages and use of tobacco products are not allowed. Anyone suspected to be under the influence of alcohol will be asked to leave immediately.

Pets – Pets must be on a leash no longer than 10 feet at all times. Pet owners must remove all pet waste.

Safety – Patrons are encouraged to use track and courts with companion.

Inclement Weather – Trail and court use is dangerous during thunderstorms and lightning.

Suspicious Activity – Report illegal/suspicious activity to the UNC Greensboro Police Department via the “Blue Light” Emergency Phone or 334-4444 (Emergencies).

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Fitness


Group Exercise Policies

Class Schedule – The Group Exercise Schedule is subject to change. Always refer to the recwell.uncg.edu for the most up-to-date schedule.

Class Reservations – All classes are first come, first serve.

Class Check-In – TBD

Attire – Athletic shoes are required unless specifically determined by the class modality.

Personal Belongings – Personal belongings are permitted in the studios in designated storage areas only.

Personal Training Policies

Session Duration – Individual Training sessions last 30 minutes or one hour. Partner Training sessions last up to one hour. All sessions will be recorded at the Welcome Desk on the 2nd floor of the UNC Greensboro Leonard J. Kaplan Center for Wellness.

Late Policy – Personal Trainers are obligated to wait 10 minutes for clients. After 10 minutes, the personal trainer is not required to lead the session, and the session may be lost. Sessions that start late will still end based on the original start time.

Cancellation Notice – Cancellations must be made a minimum of 24 hours prior to the scheduled training session or patron will be charged. Cancellations may be made by calling the Kaplan Center at 334-5924 between 8:30am and 5:30pm Monday through Friday, calling the personal trainer or using his/her email. Every effort will be made to reschedule a session according to the mutual availability of the client and personal trainer.

Package Expiration – Sessions expire 90 days after date of purchase, unless otherwise approved for extension by the Assistant Director, Fitness.

Refund Policy – Personal training sessions are non-transferable and non-refundable. Medical conditions, which prohibit the safe conduct of training sessions, and can cause a delay in purchased sessions beyond 90 days plus grace period (of the date of purchase), will be refunded if a physician’s note is provided.

Partner Personal Training Ratio – Partner training sessions are specifically designed for two clients to be trained by one trainer. There are no exceptions to this policy.

Session Renewal – Sessions must be paid in full prior to training. Upon completion of a package, if you would like to continue training you must purchase a new package before resuming training. Sessions cannot be rendered without payment.

The Department of Recreation & Wellness reserves the right to deny services to participants who may not be able to exercise safely within the program parameters.

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Informal Recreation


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Intramural Sports


Eligibility

The UNC Greensboro Intramural staff does not assume responsibility for checking on the eligibility of each participant at every contest but any cases called to its attention will be dealt with accordingly. Any team participating with an ineligible player in an intramural contest may face a forfeit. Eligible participants are listed below:

  1. You must present your valid UNC Greensboro ID to participate in all intramural contests (there are no exceptions!)
  2. All currently enrolled fee-paying students and faculty/staff who are members of the Kaplan Center are eligible, with proper identification. (No spouses, alumni or sponsored patrons are eligible.)
  3. Each participant must completely fill out an Intramural Sports waiver before competing in the game.
  4. For intramural purposes a professional athlete is defined as, an individual who has signed a contract and receives pay for playing a particular sport. Any student, faculty, or staff member who has competed in a sport on a professional basis shall be ineligible for intramural participation in that sport or its related sport for a period of three years following his/her professional participation. Each team may not have more than one such person on their roster.
  5. Intercollegiate varsity or junior varsity squad members (including academic ineligible, red-shirts, transfers, walk-ons practicing with the team) are ineligible to participate in intramural sports in that sport or related sport of their specialty for the current academic year. The above mentioned are ineligible for a full calendar year (365 days) from the day they are dropped from the roster.
  6. A Club Sport member is defined as an individual whose name is listed on the club roster and is currently participating with the club as a club member.
    1. There is a limit of two (2) club members per roster for same or similar sports. A player’s gender is not a consideration when establishing the 2-person limit. Example: Basketball (1 men’s club member & 1 women’s club member / 2 women’s club members / 2 men’s club members).
    2. An individual is considered to be a member of a club sport if any of the following occur in a semester:
      1. Individual participates in a club competition during the semester
      2. Practices with the club beyond the second week of practices during the semester
      3. Individual is not removed from the club roster by the Club President before the end of the second week of practices during the semester
  7. A player may represent only one team in a sport in a given season. Individuals are allowed one team switch during the regular season. The team switch must occur before the new team’s second schedule competition. However a player may play on a Men’s or Women’s team and a CoRec team. A player who plays for more than one team during a sport season may be declared ineligible and prohibited from playing with either team. If an individual wishes to transfer teams he or she may petition to the Graduate Assistant or Assistant Director.
  8. Rosters are unlimited.
  9. Playoffs – In order for a player to be eligible for playoffs, he/she must meet all eligibility requirements as well as having participated in one (1) regular season game with a team. Players who were listed on the original roster, but have not played during the course of the regular season are ineligible to participate during playoffs.

Sportsmanship

The UNC Greensboro Intramural Sports Program seeks to provide exercise, recreation and fun to participants in a relaxed, yet structured environment. All actions and comments, whether directed to staff, opponents, teammates, or spectators should be constructive and conducive to fulfilling this purpose. Please play to the best of your ability and make every effort to win within the spirit of the rules. All participants and spectators are expected abide by these policies and to behave in a courteous and responsible manner in victory and in defeat.

  1. Ejection
    1. An ejection of unsportsmanlike conduct may be administered by the contest official(s), intramural supervisor(s), Graduate Assistant, Assistant Director, or a member of the Department of Recreation & Wellness Staff.
    2. Examples of why a participant/spectator may be ejected from an intramural contest include profanity, vulgar or abusive language, unnecessary roughness, two technical/unsportsmanlike fouls, two misconduct penalties, two yellow cards, one red card, taunting and/or baiting, flagrant acts towards opponents, officials, fighting or inciting fight, excessive trash talking, and failure to comply with a Department of Recreation & Wellness employee. Other incidents not listed may also warrant an ejection.
    3. An individual/spectator ejected from a scheduled contest is automatically suspended from all intramural competition until official reinstatement by the Graduate Assistant or Assistant Director.
    4. To be reinstated the individual must submit a typed statement to the Graduate Assistant or Assistant Director within 24 hours of ejection. After the Graduate Assistant or Assistant Director has received the statement they will contact the individual to set up a mandatory meeting.
    5. The period of suspension will be determined by the Graduate Assistant or Assistant Director with a minimum of one game from the activity from which the person was ejected plus a three-month probationary period. If the incident occurs in the last game of the season of the suspension will carry over to the next activity he or she participates in. An individual may also be suspended from the Kaplan Center.
    6. Spectators are subject to the same policies as participants and may face sanctions under this policy for violation of the sportsmanship & conduct policies.
    7. Names of individuals involved in incidents and ejections will be forwarded to the Dean of Students Office.
  2. Fighting/Misconduct
    1. Shoving or striking a Department of Recreation & Wellness Employee:
      1. This shall result in suspension from all Intramural Sports for the remainder of his/her academic career. This also includes attempting to strike, even though no contract is made.
    2. Total Disrespect toward Intramural Staff and Officials.
    3. Any individuals addressing a Staff Member or an Official in an unsportsmanlike or discourteous manner, with continuous abuse toward the Staff Member shall be ejected from the game and asked to leave the game site and/or building.
    4. Becoming involved in a fight:
      1. If the instigator(s) can be identified, they will be suspended from further participation in Intramural Sports indefinitely. “He/she hit me first” or “I was just defending myself” are not acceptable excuses.
      2. Any team, which is involved in a “team fight” (most or all of the team members present or fans), will be suspended from all intramural competition for one year. A year includes the rest of the semester plus two enrolled semesters. A team will include all participants present and listed on the score-sheet at the time of the fight.
      3. Inciting fights will not be tolerated. Incited fights includes excessive trash talking.

      NOTE: Participants may also be suspended from using the Kaplan Center and further discipline action from the University may result.

  3. Intramural Suspension: The individual may not participate in any intramural activity, whether it is a team sport, individual event, or a special event until the suspension is lifted.
  4. Intramural Probation: The individual may continue his/her participant in intramural sports with the full recognition that any further reports of unsportsmanlike conduct will result in suspension from intramural sports for a minimum sports for a minimum of three months and maximum of one academic calendar year.
  5. General Sportsmanship Rating System:To be eligible for playoffs a team must have an average sportsmanship rating of a 2.5.
    1. In the Truest Spirit = 3.6-4.0 points Excellent attitude; a pleasure for officials and opponents to interact with. Team has winning and losing in perspective such that their conduct in all ways provides an example for the league and the program.
    2. Very Good = 3.0-3.5 points Team shows good sportsmanship and full cooperation with officials. Opponents are treated with respect. Obvious good attitude is demonstrated. No warnings, ejections, yellow cards or unsportsmanlike technical fouls.
    3. Acceptable = 2.5-2.9 points Still shows cooperation with officials and opponents; however, some complaints and grumbling. Good attitude is missing on occasion. No blatant displays of bad attitude. Captain is in control of team. Team receives a maximum of one unsportsmanlike technical foul or yellow card per game.
    4. Below Acceptable = 2.0-2.4 points Continuous complaints to officials about calls and interpretations. Clear bad attitude or misunderstanding of the Spirit of Competition on the part of one or more players. Captain/manager is not in strong control of team’s players. Team may receive yellow cards or 1-2 unsportsmanlike technical fouls.
    5. Poor, Poor, Poor = 0-1.9 points Blatant disregard for the Spirit of Competition, officials, and opponents. Play is dangerous with occasional intent to injure opponent. Captain/manager has no control of team conduct. Team receives multiple yellows or a red (ejection) card.Behavior from individuals or teams, are documented at the completion of each game. Teams must maintain an average of 2.5 or better to be considered for playoffs. At any time before, during, or after a game/match, the intramural staff may eject a player for exhibiting unsportsmanlike conduct. In addition, they may stop the game at any point and declare a forfeit or a double forfeit if one or both teams are displaying excessive unsportsmanlike conduct. Teams must receive at least a 2.5 sportsmanship average for each playoff game. If a team receives an unacceptable sportsmanship rating during playoff, that team may receive a forfeit for the game and be removed from the league. Any use of profane language at any time before, during or after an intramural sports activity is prohibited. Participants and spectators will be penalized based on our policies per sport. If at any time profane language is directed at a member of the Intramural Sports Staff, the violator will be ejected from the contest and will be penalized per our policies.

    Teams are responsible for the conduct of all spectators connected with their team. Failure to control the conduct of spectators connected with a team and/or failure work with Intramural Sports Staff to address a concern related to a team’s spectators, may impact a team’s sportsmanship rating.

Schedules

  1. Regular Season: Schedules will be posted on the Intramural Sports board and on the Intramural Sports website, and posted at the Rec Field Support Building. Schedules are round robin and based on number of teams and available space. Playing schedules will not be given out over the phone.
  2. Inclement weather: the Intramural Supervisor, the Graduate Assistant, or Assistant Director will cancel games if necessary. Do not assume the game will be canceled, as the weather is unpredictable. Decisions will not be made until 3pm of that day. Games will be re-scheduled at the end of the regular season if possible. Call 334-5924 before 5:30pm and 334-4030 after 5:30pm for wether cancelations.
  3. Playoffs: All teams who maintain a 2.5 sportsmanship rating throughout the regular season, had a representative at the pre-season captains meeting, and did not forfeit more than once are eligible for playoffs. Towards the end of the regular season, availability forms will be distributed to all teams. The purpose of this form is to help aid the Intramural Sports Staff in scheduling playoff games. It is important that you are very detailed and specific when completing the availability form as this will help prevent any errors. The Intramural Sports Staff cannot guarantee that all requests will be honored, but we will make every effort to work with each team.
  4. Completed Game:
    1. A game will be considered completed if 50% of the game has occurred. Example: if thirty(30) minutes of a forty(40) minute game is completed, the game will be counted as played.

Protests

  1. All protests must be made on the field/court of play to the official. The team captain should call a time-out and the protest must be made at the time of the occurrence– once play has resumed, the protest will not be valid. Legitimate protests are those of rule interpretation or enforcement of a penalty for the infraction of those rules.
  2. Matters involving an official’s judgment are not grounds for protest!!!
  3. The Intramural Supervisor will speak with both the team captain and the official to determine what has happened. Once he/she has all the facts, he/she will make a ruling on the play based on their individual knowledge of rulebook.
  4. If the team captain does not agree with the ruling of the Intramural Staff’s ruling when he’she has the right to file a written protest form at that time. The game will continue under protest. If the team filling the protest wins that game, the protest will be dropped.
  5. Decisions on protests will be made by the Assistant Director for Intramural Sports or his/her designee. Contest official(s) and supervisor(s) shall be permitted to present their case before a decision is made. An upheld protest of a rule interpretation will result in the game being replayed from the point of the protest.
  6. Eligibility Protests must be filed as soon as an eligibility concern arises. Protests made after a game will not be honored. When an eligibility protest is filed during the game, the Intramural Sports Supervisor shall be notified and he’she will speak with the captain of both teams. If the supervisor finds the player to be ineligible, that player shall be removed immediately and the game continued with no further consequences. If the issue cannot be resolved at the field, the game will continue under protest following the procedures outlines above.
  7. The Intramural Sports Staff may discover eligibility issues following the completion of a game. In the event that an ineligible player is discovered, the offending team will automatically receive a loss for that game. During playoffs, this will result in the removal of a team from further competition.

Forfeits

  1. A forfeit is an unplayed game resulting when a team fails to show up for a scheduled contest, or does not have the minimum number of players to play.
  2. Game time is forfeit time!! Each team is responsible for arriving at the playing area fifteen minutes prior to game time to get signed in and ready to play.
  3. If a team forfeits, they will be assessed a $10.00 forfeit fee. The fee must be paid at the Recreation & Wellness Administrative Suite prior to the team’s next scheduled game. The Intramural Sports Staff will not collect forfeit fees at the game sites. A receipt confirming the payment must be presented to the supervisor on duty at the game site. If a team forfeits two or more times during the regular season, they will NOT be eligible for the playoffs.
  4. Forfeits due to ineligible players or unsportsmanlike conduct may result in the same penalties listed above.
  5. Game Cancelations
    1. In the event that a game must be canceled, it is up to the discretion of the Intramural Sports Staff as to whether the game will be replayed.

Jewelry and Equipment

  1. In an effort to maintain the safest environment possible please abide by the following:
    1. All rings, necklaces, bracelets, watches, and all body piercing must be removed prior to participating.
    2. Glasses are recommended to be secured with a guard strap.
    3. Medical bracelets or chains are allowed but must be taped down.
    4. All braces and casts with metal or hard plastic must be covered with a 1/4 inch soft pad.
    5. All hard-billed hats are prohibited with the exception of Intramural Softball.
    6. No head gear is allowed that has any type of knot.
    7. No metal cleats are allowed on the Intramural Field.

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Captains Responsibilities

Each team entered in any intramural activity must have a team captain who will act as the official liaison between them and the Department of Recreation & Wellness. It is the team captain’s responsibility to check the eligibility of each of his/her players before and during the season and keep his/her team informed on rules, policies, and regulations governing each sport. Team Captains must also attend all mandatory scheduled captains meetings or their team will not be eligible to participate in playoffs.

Awards

T-shirt awards will be presented to All University Champions, when All University Tournament is played. Awards will be given to League Champions when no tournament is played. T-shirts are limited to double the number it takes to play plus one coach. A maximum of 15 shirts will be given out per team.

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Memberships


Faculty and Staff Membership Policies

Faculty/Staff/Retiree AND/OR 1 Additional Member
Option 1 – Annual Paid in Full

  • Membership fee must be paid up front by cash, check or credit card. No payroll deduction allowed.
  • Membership year runs from August 1st – July 31st. If joining after August 1st, membership fees will be prorated.
  • Membership fees are non-refundable unless cancelled within three days of initial purchase.
  • Membership rates are subject to change upon renewal.

Option 2 – Monthly Paid by Payroll Deduction

  • Membership fee is paid monthly through payroll deduction only.
  • The membership can be cancelled at any time. All cancellations must be submitted on the Cancellation Form by the 10th of the month prior to the desired cancellation month.
  • Membership fees are non-refundable unless cancelled within three days of initial purchase
  • Membership fees and terms are subject to change at the beginning of the membership year.

UNCG employees who are enrolled in classes using the UNCG employee tuition waiver may or may not qualify for access as a student. Employees taking classes under the UNCG employee tuition waiver: The waiver does not pay student fees (the Kaplan Center is supported almost entirely by the Student Activity Fee). If the waiver pays your entire tuition, you must pay the Kaplan Center membership fee listed above. If the waiver pays only a portion of your tuition and you pay the remainder out-of-pocket you are paying a prorated Student Activity Fee and will be able to access the Kaplan Center as a student using your University Staff ID Card.

Faculty/Staff Day Pass

  • UNC Greensboro Faculty/Staff member must be as least 18 years of age to purchase a Faculty/Staff day pass.
  • You must present a valid University ID card and provide your University ID number in order to purchase a Faculty/Staff day pass.
  • Faculty/Staff Day Pass entitles a non-member to access the facility only for the date issued.
  • UNC Greensboro Faculty/Staff may not sponsor any additional guests when they are utilizing the facility with a Faculty/Staff Day Pass.
  • The Faculty/Staff Day Pass does not allow you to participate in the Intramural Sports Program.
  • Faculty/Staff Day Passe are non-transferable and non-refundable.
  • Only currently employed UNC Greensboro Faculty and Staff may purchase a Faculty/Staff Day Pass.

Alumni/Affiliate Memberships

All Alumni Annual Memberships

  • Membership fees must be paid in full at time of joining/renewal by cash, check or credit card.
  • Membership year runs from Aug 15 to Aug 14. If you join after Aug 15th, membership fees will be prorated.
  • Membership fees are not refundable unless cancelled within three days of initial purchase.
  • Membership fees and terms are subject to change upon renewal.

All Alumni Semester Memberships

  • Membership fees must be paid in full at time of joining/renewal by cash, check or credit card.
  • Semester Membership are as follows: Fall Semester: Aug 15 to Dec 23; Spring Semester: Jan 2 to May 15; Summer Semester: May 16 to Aug 14. These dates could be subject to change
  • Membership fees will be prorated if you join after the start of each semester.
  • Membership fees are not refundable unless cancelled within three days of initial purchase.
  • Membership fees and terms are subject to change upon renewal.

Affiliate Memberships

  • Glenwood Residents must show proof of residency with the boundaries of the Glenwood neighborhood according to the 2010 Vision Plan for Spartan Village. As defined, the Glenwood Neighborhood includes the area bounded by Freeman Mill Road, West Gate City Boulevard and Coliseum Boulevard.
  • Glenwood Residents, who are already members, may sponsor one additional person for membership. This additional member must be at least 18 years of age and provide proof of age with a picture ID. This additional member must also reside in the same household as the sponsoring member and provide proof of residence (Picture ID with current address and a copy of an electric bill or bank statement showing name and address).
  • The sponsoring member will need to accompany the additional person to the Administrative Suite receptionist desk in order to apply for the membership.
  • Membership fees must be paid in full at time of joining/renewal by cash, check or credit card.
  • Membership year runs from Aug 15 to Aug 14. If you join after Aug 15th, membership fees will be prorated.
  • Semester Membership dates are as follows: Fall Semester: Aug 15 to Dec 23; Spring Semester: Jan 2 to May 15; Summer Semester: May 16 to Aug 14. These dates could be subject to change. We will prorate semester fees if you join after the first day of the semester.
  • The Department of Recreation & Wellness will make each Glenwood Resident Member and Additional Member a membership ID card that must be presented each and every time you enter the Kaplan Center. 
  • Membership fees are not refundable unless cancelled within three days of initial purchase.
  • Membership fees and terms are subject to change upon renewal.
  • Glenwood Affiliate and Additional Members are not allowed to participate in Intramural or Club Sports as part of a team or as an individual participant.

Alumni Day Pass

  • Alumni are defined as individuals who have graduated from UNC Greensboro.
  • UNC Greensboro Alumni must be as least 18 years of age to purchase an Alumni Day Pass.
  • You must present a photo ID card in order to purchase an Alumni Day Pass.
  • The Alumni Day Pass entitles a non-member to access the facility only for the date(s) issued.
  • UNC Greensboro Alumni may not sponsor any additional guests when they are utilizing the facility with an Alumni Day Pass.
  • The Alumni Day Pass does not allow you to participate in the Intramural or Club Sports Program.
  • Alumni Day Passe are non-transferable and non-refundable.

Cancelling Your Membership

Membership cancellation notification must be submitted in writing on the Cancellation Form and must be received by Recreation & Wellness by the 10th of the month prior to the desired cancellation month. Please fill out the Cancellation Form and send it to UNCG Recreation & Wellness, PO Box 26170, Greensboro, NC 27402 or by fax to 336.334.4017 or by email to recwell@uncg.edu

You will receive a confirmation email that we have received your form and cancelled your membership.

If you do not hear from us, please call us at 336.334.5924.

Cancellation Form (Word)
Cancellation Form (PDF)

Locker Rental Policies

  • Please do not leave food in locker.
  • The renter will be given a locker combination which they can then reset to a new combination of their choice.
  • If you purchase the towel service, all checked out towels should be returned to the Equipment Desk on a daily basis.
  • Locker combinations will be changed immediately following the rental expiration date, if the locker is not renewed before the expiration date.
  • Contents left in lockers after the expiration date will be bagged, held for 2 weeks and then donated.
  • If you choose not to renew your locker, please remove the contents.
  • Lockers are meant for individual use only. This agreement and the rights and responsibilities are between Recreation & Wellness and the person renting the locker only. If locker sharing is discovered, the violators are subject to loss of locker privileges and/or loss of Recreation & Wellness privileges.
  • The Department of Recreation & Wellness is not responsible for contents left in lockers (expired or current).
  • NO refunds are given for locker rentals.
  • Prices, terms and conditions are subject to change each August.

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Outdoor Adventures


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TeamQUEST


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Wellness


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