Recreation and Wellness guidelines have been developed to provide a safe environment for all individuals. RecWell staff are available to answer questions, provide assistance, and to ensure that guidelines and procedures are applied appropriately. We ask all individuals to comply with these guidelines and to understand that RecWell staff have the final say regarding interpretation and enforcement.

  • All individuals must have a current membership or member sponsorship to access the Department of Recreation and Wellness facilities. Individuals must be at least 18 years of age (see Family Recreation for minor access).
  • All individuals 17 years of age and younger must be accompanied at all times.
  • Members must present a valid, physical UNCG SpartanCard, University ID, or Kaplan Center ID Card to enter all facilities. The Department of Recreation and Wellness reserves the right to ask for identification at any time.
  • Disorderly conduct, abuse of the facility, equipment, staff, fellow users, and/or disregard for the Department of Recreation and Wellness guidelines can result in immediate dismissal from the facilities. Based on the incident, further sanctions may be given, including: disciplinary action, reimbursement for damages, or suspension from the facilities or programs.
  • Service animals are permitted in all areas of the facility, excluding in the pool, and should be accompanied at all times.
  • Tobacco products, alcohol, and drugs of any kind are not allowed in the facilities, including vapor devices. Individuals found to be under the influence will be dismissed.
  • Individuals may not utilize Recreation and Wellness facilities, equipment, or programming for personal gain. Any for-profit business agreements are strictly prohibited. 
  • Solicitation is prohibited. Non-members are not permitted to enter the facility or loiter around the facility to solicit sponsors.
  • Spectators are permitted for organized and approved events and games (Club Sports and Intramural Sports only). Upon accessing the facility, all spectators must visit the Welcome Desk of the Kaplan Center with a physical, valid government-issued photo ID and pay the $2.00 spectator fee (in cash ONLY). Each spectator will receive a receipt that must be kept with them at all times during the event or game. The Department of Recreation and Wellness reserves the right to ask for this receipt at any time during the event or game being spectated.
  • All food and beverage must be contained in a closed, non-glass container. 
  • Headphones are required for personal audio usage in all areas, excluding studios. Individuals may utilize fitness studio audio equipment. Projection and video is not available for informal recreation use. 
  • No audible or amplified music through personal devices (i.e. bluetooth speakers) is allowed.
  • Use of rollerblades, skateboards, bicycles, unicycles, scooters or hoverboards is not allowed in the facility. Any form of mobile transportation that can fit inside a locker may be brought in.
  • The Department of Recreation and Wellness is not responsible for unsecured, lost or stolen items. Please secure your belongings in the lockers provided throughout the facility.
    • Day-use lockers must be emptied by closing time; contents will be emptied and stored for 30 days in Lost and Found at the Welcome Desk.

Photography/video guidelines

  • Respect for the personal privacy and safety of all members, guests, and participants must be maintained at all times. Taking photos or videos of identifiable individuals without their consent is prohibited.  All participants have a right to decline to be in a photo/video.   
  • Patrons taking photos/videos must not interrupt, cause any nuisance to, or jeopardize the privacy and safety of other patrons. 
  • Tripods and/or other handheld peripheral equipment for digital cameras or smartphones are prohibited.  
  • Disregard for the Department of Recreation and Wellness Photography/Video guidelines can result in immediate dismissal from the facility or suspension of membership privileges. 
  • If a member forgets their UNCG SpartanCard, University ID or Kaplan Center ID Card, they are allowed one free entry per semester as long as they have another physical, valid government-issued photo ID with them.  If they forget their UNCG SpartanCard, University ID or Kaplan Center ID Card (a second time or more), they must present another physical, valid government-issued photo ID and pay $10 to be allowed entry into the facility. 
  • Individuals using another individual’s ID will be denied access and the card will be confiscated.  The individual listed on the ID card will have their membership suspended and they must schedule a meeting with the Coordinator, Member Services.
  • Members may sponsor up to two guests per day with the purchase of a guest pass at $10/guest. Guests must be at least 18 years of age, and present a physical, valid government-issued photo ID.
  • Guests must enter, exit, and remain in the facilities at all times with their sponsoring member.
  • The sponsor assumes full responsibility for all actions and behaviors of their additional members and guests.
  • Recommended attire is required to engage in activity for all Recreation and Wellness facilities. See specific program area guidelines for more detailed information.
  • Tops, bottoms, and footwear are required. Tops must cover the chest area and bottoms must cover the buttocks past the gluteal crease. 
  • Jeans, clothing with zippers, metal studs, rivets, and buttons that could potentially harm equipment or upholstery are prohibited in the weight and fitness areas.
  • Street attire is allowed on the track.
  • Closed-toe, closed-back, non-marking shoes are required. No crocs, boots, slides, or sandals allowed. Shoes must be worn at all times.
  • Footwear exceptions are made for the type of activity. For example, bare feet or socks may be allowable for yoga or barre exercises during formal classes or open recreation.
  • Recreation and Wellness staff reserves the right to determine any item of clothing unacceptable.

Participate at your own risk.

  • Hanging on the basketball rims or backboards is prohibited.
  • Closed-toe, closed-back, non-marking shoes are required at all times.
  • All equipment must be kept in their designated areas and should not travel to different levels of the facility.  Taking down or moving equipment that is pre-set is prohibited.  Please ask a Recreation and Wellness staff member for equipment assistance. 
  • Glass containers of any kind are not prohibited.
  • Pets must be controlled on a leash at all times, and pet owners are to remove all waste.


  • Participants are allowed to wear attire that will not hinder their ability to swim safely or engage in water activities. Swim diapers are required for all children not potty-trained.
  • Thong swimsuits are prohibited.
  • No running on the pool deck.
  • No horseplay, hanging on lane lines, or dunking on the water basketball hoop.
  • No personal toys or balls may be used in the pool.
  • Food is not allowed on the pool deck. It is only permitted in the wet classroom and the sun deck. Drinks need to have a secure top if they are on the pool deck. Dispose of gum before entering the pool.
  • Do not urinate, defecate, spit, or blow your nose in the pool.
  • Minors should not be left unattended.
  • All flotation devices must be US Coast Guard approved.
  • Personal belongings should be stored in daily lockers located in the locker rooms.
  • Please refrain from taking videos in the pool area unless previously approved by the department.
  • Conversations with Lifeguards on stand should be kept to a minimum. Any questions or concerns should be brought to the attention of the Lifeguards not on stand.
  • Refrain from wearing bathing suits throughout the facility.
  • The pool may be closed for maintenance, health conditions, or other reasons at any point.

  • Sauna capacity is 11 individuals. Users must be at least 18 years of age.
  • Be courteous and respectful of others.
  • It is encouraged that users do not exceed 30 minutes in the sauna.
  • Swim suits or workout attire must be worn. Excessive clothing is not encouraged in saunas (hoodies, sweat pants, etc.). No shoes, other than flip flops, are to be worn in the sauna.
  • Users must sit upright on the benches. Users may also choose to stand out of the way of the entry door. 
  • Laying down in the sauna or sitting on the floor is prohibited.
  • It is advisable to sit on a towel for your health and safety and the safety of others.
  • Individuals with medical conditions should consult a physician before using the sauna.
  • Do not pour water on rocks, benches, ceilings, or walls.
  • To prevent dehydration, drink plenty of fluids before entering and after leaving the sauna.
  • If you feel dizzy, develop a problem breathing, or experience general ill health, leave the sauna immediately and contact a RecWell staff.
  • Metal items, jewelry, and other objects are not recommended for use in the sauna.
  • Showering before and after the sauna is encouraged. If coming straight from a workout or if you are profusely sweating, a shower before using the sauna is highly encouraged to rid yourself of body odor, bacteria, and sweat. 
  • CAUTION: Due to high temperatures and humidity, the sauna can be dangerous to your health. It is recommended that all persons consult a physician before using. The following individuals should not use the sauna: those with heart disease, diabetes, high or low blood pressure, circulatory or respiratory problems, seizures, epilepsy, pregnant women, and those who are using prescribed or illegal drugs or are under the influence of alcohol.
  • RecWell staff do not promote the use of saunas for weight loss.
  • RecWell staff reserve the right to prohibit use of the sauna if guidelines are not followed.

competitive sports

  • All rings, necklaces, bracelets, watches, and body piercings must be removed prior to participating.
  • Glasses are recommended to be secured with a guard strap.
  • Medical bracelets or chains are allowed but must be taped down.
  • All braces and casts with metal or hard plastic must be covered with a 1/4 inch soft pad.
  • All hard-billed hats are prohibited with the exception of Intramural Softball.
  • No head gear is allowed that has any type of knot.
  • Metal cleats are not permitted during Intramural events.

When a club member or visiting club participant reports a suspected concussion, is exhibiting signs of a concussion, or has communicated to the staff they have been diagnosed with a concussion and have not been medically cleared to return to activity, the staff will disallow that individual’s participation immediately. 

Common signs and symptoms of a concussion include, but are not limited to:

  • Common headache
  • Nausea and/or vomiting
  • Dizziness
  • Blurred or double vision
  • Balance problems
  • Sensitivity to light or noise
  • Feeling sluggish/slowed down
  • Not feeling right
  • Nervous or anxious
  • Difficulty concentrating
  • Difficulty remembering
  • Concentration or memory problems
  • Confusion
  • Drowsiness
  • Sleeping difficulty
  • More emotional/irritability
  • Personality change
  • Fatigue/low energy
  • Feeling in a fog
  • Sadness

Participants who are suspected of having sustained a concussion will be required to receive medical clearance before they may return to participation in any Competitive Sports program or activity.

All of the following steps must be completed in order for an individual suspected of sustaining a concussion to be allowed to participate in a Competitive Sports program or activity:

  1. Contact UNCG Student Health Services (SHS) to set up a concussion evaluation
  2. Following the initial visit, complete the return to play progression, as outlined by SHS

(If a student is evaluated at a medical facility off-campus, the student is still required to contact SHS to initiate the return to play protocol following a concussion diagnosis)

Once an individual receives medical clearance to return to class and return to play, SHS will provide documentation to the Department of Recreation and Wellness stating the individual is cleared to return to activities. An individual will not be allowed to return to play without the medical clearance form on file.


  • All exercises performed must remain safe for the participant, individuals around the participant, and maintain the integrity of the facility and equipment. Fitness Assistants will assess all activities and may ask a participant to cease an exercise, in which case, they will do their best to find a safe alternative.
  • Do not drop dumbbells or weight plates unless in designated areas.
  • Spring clips/collars must be used on all barbells.
  • All users are encouraged to wipe down equipment after each usage. Equipment wipes, spray cleaner and towels are provided throughout fitness areas.
  • Contact sports including grappling, striking or physical contact between two or more individuals is prohibited unless part of departmental programming.

  • Re-rack and return all fitness equipment, materials and accessories to their designated area(s).
  • Spotters are strongly recommended while using free weights. Fitness Assistants can assist with most spotting but will not spot squats.
  • All equipment must be kept in their designated areas and should not travel to different levels of the facility.
  • Allow fellow users to “work-in” on equipment.
  • Personal sweat towels are encouraged and can be checked out at the Welcome Desk.
  • Personal items and bags are not permitted in fitness areas. The Department of Recreation and Wellness is not responsible for lost or stolen items. Please secure your belongings in the lockers provided throughout the facility.
  • Chalk is allowed in the BOX only and is not provided. Chalk should be stored in a closed container.
  • At the request of a fitness staff member, a Facility Supervisor has authority over all area conduct and equipment usage and may dismiss any user from the facility for failure to follow instruction.
  • During Family Recreation hours, individuals under the age of 18 may participate in Group Fitness programming under the supervision of a parent or guardian.

outdoor adventures/climbing wall

  • Outdoor Adventures staff reserve the right to limit individual wall time if there are climbers waiting.
  • All participants are expected to behave in a courteous and safety-oriented manner at all times. 
  • Abusive or inappropriate language or actions are not permitted. 
  • Any participant under the influence of alcohol and/or illegal substances will be dismissed immediately. 
  • Any actions that disrupt the belayer and climber’s attention, or endanger any participant, will result in immediate dismissal.
  • Outdoor Adventures staff reserve the right to dismiss any climber that disregards or challenges any climbing wall policies or procedures.
  • Outdoor Adventures staff reserve the right to stop climbing and close the facility at any time for safety/emergency situations.

  • Personal climbing harnesses, helmets, shoes, and chalk bags are the ONLY approved personal items permitted for use in the climbing facility. 
  • Participants are fully responsible for the proper use and condition of all their personal climbing equipment. Harnesses and helmets must comply with UIAA standards.
  • Equipment provided is to be used only in accordance with the information and instruction provided. 
  • Participants should report any damaged or malfunctioning equipment immediately to Climbing Facility staff. 
  • No loose chalk is allowed. All chalk must be kept in a chalk ball within a chalk bag. 
  • Closed-toe climbing shoes or athletic shoes are the only shoes permitted while climbing or belaying. No sandals, bare feet, or boots are permitted.
  • All rental shoes must be worn with socks.
  • Rental equipment is not to leave the climbing facility.
  • Climbing harnesses are not to be in contact with bare skin when standing.
  • All jewelry and other accessories that could interfere with climbing or belaying must be removed prior to climbing to prevent injury.
  • Long hair should be tied back before climbing. Loose clothing should be tucked in. 
  • Any personal items must be kept in the cubbies and free of the climbing area.
  • Food and beverages must be in a secure container and kept outside the climbing area.

  • All belayers must pass a Belay Test each academic year before being permitted to belay. 
  • Any unsafe belaying will result in a revoked belay certification.
  • Climbers and belayers are responsible for checking knot, harness, and belay system set-up prior to every climb.
  • Belayers must clearly display their belay card on their harness at all times while belaying.
  • Climbers should never climb faster than their belayer can belay.
  • To reduce the risk of a hazardous swing, climbers should stay on route at all times.
  • Top-rope climbing and bouldering are the only forms of climbing permitted.
  • All participants will utilize appropriate climbing commands at all times.
  • Sitting or standing on the top of the climbing wall is not permitted.
  • Swinging, jumping, or other misuse of ropes is not permitted.
  • Bouldering is only permitted on the bouldering wall. 
  • The bouldering pad should be kept clear of all belongings and people who are not bouldering or spotting. 

Reservation & event management guidelines

Reservations can be made by visiting our on-line reservations page.

Thank you for your interest in reserving our space. The Department of Recreation and Wellness has the following priority usage for our spaces. Our first priority goes to the programming of our department needs (Intramural leagues, Group Fitness classes, etc.), as well as to support academic/class usage. Second priority goes to other UNCG departments and student organizations. Third priority is given to external group (not affiliated with UNCG) reservations.


  • All reservations must follow this timeline.
Number of Days Prior to EventTasks to be Completed No Later than this Date
30Event must be submitted through EMS
7All event charges and fees must be paid

In the event that you cancel your reservation, you will receive a full refund if it is canceled at least five (5) business days prior to your reservation. If the event is canceled less than five (5) business days prior to your reservation, you will not receive a refund. If we cancel your event due to inclement weather, you will receive a full refund.

We love our facility and hope you do too. In order to keep everyone safe and the facility in tip top shape, we ask that you adhere to the following guidelines during your reservation.

  • Please enjoy viewing the facility however your reservation only allows you to participate in the space you reserved. Minors must be actively supervised at all times and are not allowed to be on any equipment outside of your reserved area.
  • All decoration and signage needs should be preapproved. Prohibited items include: tape, glitter/confetti, and balloons.
  • Concession stand needs or any outside sales must be preapproved (i.e. concession stands, t-shirt sales, other vendors).
  • Food should be kept in the lobby unless preapproved (i.e. catering). Drinks are welcome in the activity areas but should be in a closed container.
  • Recreation and Wellness staff are not responsible for any of your items during your event.
  • Please have all participants for your event check in at the front desk as they enter.
  • Please clean up after your event.
  • Please be aware that our staff will be there at the time of your event. If you need more time to setup for your event, we would be happy to change the time. Please do not begin setting up until our staff is present.
  • The Recreation & Wellness staff has the final say if field conditions are unsuitable due to inclement weather. If you need a rain location or date, please discuss this at your planning meeting.

The Department of Recreation and Wellness is not responsible for any parking tickets or fines incurred by participants.

  • Comprehensive Liability Insurance
    • All unaffiliated groups using University facilities shall provide a certificate of insurance, written by a company licensed to do business in the State of North Carolina, listing the University as an additional insured. This would include all Group C events (external events), and unaffiliated co-sponsoring organizations in Group B events (events with UNCG and external participants).
    • Coverage will not be less than:
      • Bodily injury $1,000,000 per occurrence; $3,000,000 aggregate.
      • $100,000 property damage per occurrence.
    • The University reserves the right to require the requesting party to provide additional insurance based on the specific nature of the event. Property Damage coverage of $100,000 may be waived for very low risk activities if approved by the University’s Office of Enterprise Risk Management, in consultation with the University’s Counsel.
    • Group C proof of insurance will be handled through the designated Event Manager or through the Division of Continual Learning. Where there is not an Event Manager for a Group B event, the UNCG sponsoring department must see that unaffiliated cosponsoring organizations send proof of insurance to the Recreation and Wellness administrative office. Failure to do so could result in cancellation of the event.
  • Indemnification
    • The requestor must agree to indemnify and hold the University of North Carolina at Greensboro and the State of North Carolina free and harmless from all liability, loss, damage, costs and all other claims for expenses asserted against the university which may arise from injuries to persons or property occasioned by attendance at or participation in this event except for those damages resulting from negligence on the part of an agent of the university and covered under the North Carolina Tort Claims Act.
  • Curtailment
    • If the university should be unable to carry out this contract by reasons of accident, strike, labor dispute, sickness or death of key personnel, or in the event the agreed upon premises are destroyed or rendered untenable by fire, storm, or others casualty, the university shall not be liable under this agreement. The Client shall be obligated to pay the fees stipulated herein only for those services, activities, and events which shall have occurred prior to said casualty or circumstance
  • Compliance with University Policies.
    • The Client agrees to abide by and to insure that its members and participants comply with all applicable university policies and rules, including but not limited to all nondiscrimination, sexual harassment and alcoholic beverage policies.
    • The Client shall provide adequate and appropriate supervision of all persons associated with this event during their stay at UNCG including unscheduled periods of time.
    • If, in the discretion of UNCG, security is required for any event, such security will be provided through UNCG’s Department of Public Safety and Police, at the Client’s expense.
  • Use of University Name, Logo, Trademark and WordMark
    • The Client may not use the name of the University of North Carolina at Greensboro in any way which implies sponsorship of an event unless granted written approval by the Director of UNC-Greensboro Campus Recreation. Copy for all proposed advertising shall be provided by the Client to Campus Recreation administration for approval.
  • Applicable Law

This agreement shall be governed by the construed in accordance with the laws of the State of North Carolina. By execution of this agreement, Client hereby subjects itself to the jurisdiction of and consents to be sued by UNCG in any appropriate court of the State of North Carolina or in the United States District Court for the Middle District of North Carolina. Client agrees that the filing in any such court of a true copy of this agreement shall be evidence of such consent, and that any summons, complaint, or other documents required by UNCG to commence any lawsuit may be served up Client in the same manner as notices are given under this agreement.

  • All decorations must be approved in advance, and preferably at the time of the reservation. The use of any combustible materials, including (among others) crepe paper, streamers, banners, leaves, trees, moss, hay, straw, etc., is prohibited. Decorations may not be attached in any manner to curtains, drapes, and furnishings, plaster walls, doors or windows. Glitter or confetti may not be utilized in decorating. Items may not be stapled, nailed, tacked or glued. Only drafting or painters tape or other non-destructive sticking materials may be used. Candles and open-flame devices may not be used for decorations. Live or cut greenery for decorating purposes is prohibited. In cases where decorations must be located in high places and a lift must be used to accomplish this; the Reservationist will contact Physical Plant for proper installation and removal. A charge will be associated with this process.
  • Permission to serve beer and / or unfortified wine on a per-event basis requires and alcohol permission form. Please see the University policy for more details and instructions for completing this process. See Policies and Procedures for the Use of Alcoholic Beverages on Campus (II:C:001), available in the UNCG Policy Manual.
  • The Leonard J. Kaplan Center is not responsible for any losses or injuries suffered by any person as a result of a room reservation and / or activities sponsored by the reserving organization. These incidents should be reported to the staff of the Welcome Desk, located on the main level.
  • All Department of Recreation and Wellness facilities are smoke-free areas. Any use of fire producing articles, i.e., candles, incense, matches, etc. is prohibited.
  • Use of firearms, illegal drugs and illegal gambling devices are not permitted at any time within our facilities.
  • It is expected that outstanding balances will be settled in a timely manner. Balances that are delinquent may result in a cancellation of current reservations and a loss of reserving privileges for future reservations.
  • Violations of the Kaplan Center policies may result in the loss of privileges, or charges or both, whichever is appropriate.

Contact Us

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